Refund & exchange policy
Shipping:
Orders are typically delivered within 5 business days from the date of confirmation.
Once your order is placed, our customer service team will contact you to confirm the details before dispatching.
Returns & Exchanges:
We always aim to ensure that you are fully satisfied with your order. Please read our return and exchange conditions below:
If the item is in perfect condition and you wish to return or exchange it:
The customer is responsible for the shipping costs (both ways in case of exchange).
If the item arrives damaged or with a defect:
We will cover the full return/exchange shipping costs.
Returns and exchanges must be requested within 7 days of receiving your order, and items must be unused and in their original packaging.
To initiate a return or exchange, please contact our customer service team.
We’ll guide you through the process and make it as smooth as possible.